FAN INFO HOTLINE
Fan Info Hotline
- Have a question? Please call our information hotline at 256.761.4976.
- The Fan Info Hotline is available 8:00 AM - 6:00 PM Thursday through Sunday of race week only.
24-Hour Security Hotline
- All emergency issues should be reported by calling 911.
- In case of emergency or if you are in need of assistance, call 256.315.4584.
- Need help? Send a text message to 69050.
- Type TSSFAN <space>
- Type in your issue or need, along with your location
- Press SEND
- Examples of issues that should be resolved using our texting service include but are not limited to:
- Seat maintenance or seat cleanliness issues
- Campsite maintenance or cleanliness issues
- Restroom/portable restroom maintenance or cleanliness issues
- Disorderly fans and unruly behavior
- Issues that could impact the safety of you or any of our fans
- Our texting service is available 24 hours beginning Thursday through Sunday of race week only. Standard SMS/MMS rates apply.