SPRING 2020 RENEWAL INFORMATION
- IMPORTANT DATES
- HOW TO RENEW
- PAYMENT PLANS
- NEW! AUTO RENEW
SPRING 2020 RENEWAL DEADLINE WAS DECEMBER 6
SPRING 2020 RENEWAL GUEST UPGRADES & RELOCATION DATES
- December 19: Auto renewal guests only
- December 20: All renewal guests - infield campers, grandstand ticket holders, etc.
Please call our Main Ticket Office at 855.518.RACE (7223) for upgrades and relocations. We will be available from 8:00 AM - 8:00 PM CT on the dates listed above.
The Daytona-based Ticket Center will also be available from 8:00 AM - 6:00 PM CT for upgrades and relocations. Please call 877.Go2.DEGA.
HOW DO I RENEW MY TICKETS/CAMPING?
STEP-BY-STEP INSTRUCTIONS FOR ONLINE RENEWAL
STEP 1: For your first time logging in, use your ACCOUNT NUMBER and TEMPORARY PASSWORD provided on your renewal invoice that was mailed to the account holder's address. Having trouble locating this information? Please call us at 855.518.RACE (7223). On the next page, review the terms and conditions and select "ACCEPT" to continue.
STEP 2: Create a new password and update your account information. Save your changes.
STEP 3: Go to your "TO DO LIST" to see your renewal and select a payment option. If choosing a Payment Plan, select "INSTALLMENT SCHEDULE" to see payment dates. Once you have selected a payment option, select "RENEW" to continue.
STEP 4: Select your delivery method. To review your order at this point, select "ORDER DETAILS" beneath "Ticket Item." Once you have selected a Delivery Method, select "CONTINUE" to move to the next step for payment.
STEP 5: Choose your payment method(s) for your renewal order. Using the drop down menu, add your credit card(s). You can add multiple cards and also split payments. Under "ADDITIONAL INFORMATION," confirm your e-mail address and enter your phone number.
STEP 6: Review your payment selections and details and ensure everything is correct. If you need to return to the previous page, select "GO BACK TO DELIVERY OPTIONS." When you have reviewed your order and all details are correct, check the box to agree to terms and conditions and select "SUBMIT PAYMENT."
STEP 7: That's it! Review your order confirmation. Your confirmation number is located near the top left. You can also see your payment schedule and delivery method. If you have further questions or concerns regarding your renewal, please call us at 855.518.RACE (7223).
HOW CAN I BECOME A RENEWAL GUEST?
Simple! Just renew your Sunday tickets or camping spot by the deadline!
- Grandstands and towers
- Concourse seating
- ADA seating
- Pit Road Club (previously the Paddock Club)
- Fan Suites
- Premium Boxes
- Busch Balcony
- Outside of the track
IF I'M A FALL GUEST, CAN I RENEW THE SAME TICKETS/CAMPING FOR THE SPRING?
It depends! Our renewals go from year to year, which means that eligible Spring guests can renew their tickets/camping for the following Spring, and eligible Fall guests can renew their tickets/camping for the following Fall.
We know many fans are guests for the Spring and Fall, so give us a call at 855.518.RACE for more information!
DO YOU OFFER PAYMENT PLANS?
Absolutely! Here are our options:
Half now, half later plan:
- 1st payment due December 6
- Final payment due February 8
- 1st payment due December 6
- 2nd payment due January 4
- 3rd payment due February 8
- Final payment due March 7
Need more info? Call us at 855.518.RACE (7223).
PAYMENT PLAN TERMS
Renewal orders must be received by the renewal deadline to be eligible for payment plans.
This offer is valid using VISA, MasterCard, Discover and American Express ONLY. Checks or money orders are NOT accepted with either payment plan option.
If payment is denied at any stage of the payment plan, the entire payment will be required immediately. No refund of full or partial payments. Tickets will not be distributed until full payment is made.
For customers who select the "Print at Home" option, once your order is paid in full, you will receive an email with "Print at Home" instructions.
TICKETS/CAMPING MUST BE RENEWED BY THE DEADLINE TO RECEIVE THE FOLLOWING BENEFITS:
Best available pricing on tickets and camping
Priority upgrade and relocation day for your grandstand seats and/or camping spots
Infield camping priority entry on Wednesday morning of race week
Access to the Big One on the Blvd party on Friday night
Automatically be entered to win VIP experiences and prizes such as:
- Weekend Unrestricted VIP passes
- VIP Concert passes
- Signed driver memorabilia
- Infield tow passes
- VIP parking
- Hot laps
AUTO RENEWAL NOW AN OPTION
Never miss a race or the savings again! Select "Yes" when asked about enrolling in our Auto Renewal program online, over the phone, or by using the renewal received by mail. A TSS representative will contact you directly to answer any questions you have and complete your enrollment.