IMPORTANT FALL 2020 RENEWAL INFORMATION
Renewal guests! We know you’re accustomed to receiving your renewal in the mail following our spring event weekend. With scheduling changes and more during these times, please be on the lookout for your Fall 2020 information in late July!
We understand that many of our fans have unique circumstances and may not be ready for Fall renewals just yet. However, if you are ready to lock in your renewals for October, they are open for you to do so. If you are logging in to our new ticketing system for the first time, please call us at 877.Go2.DEGA (877.462.3342) to retrieve your temporary password!
- HOW TO RENEW
- PAYMENT PLANS
- NEW! AUTO RENEW
HOW DO I RENEW MY TICKETS/CAMPING?
Call us at 877.Go2.DEGA for further renewal information.
STEP-BY-STEP INSTRUCTIONS FOR ONLINE RENEWAL
STEP 1: If this is your first time logging in to the new ticketing system, please give us a call at 877.Go2.DEGA (877.462.3342) to receive your TEMPORARY PASSWORD for initial access. If you have already set up an account in the new system, please use your account number and password. On the next page, review the terms and conditions and select "ACCEPT" to continue.
STEP 2: Create a new password and update your account information. Save your changes.
STEP 3: Go to your "TO DO LIST" to see your renewal and select a payment option. If choosing a Payment Plan, select "INSTALLMENT SCHEDULE" to see payment dates. Once you have selected a payment option, select "RENEW" to continue.
STEP 4: Select your delivery method. To review your order at this point, select "ORDER DETAILS" beneath "Ticket Item." Once you have selected a Delivery Method, select "CONTINUE" to move to the next step for payment.
STEP 5: Choose your payment method(s) for your renewal order. Using the drop down menu, add your credit card(s). You can add multiple cards and also split payments. Under "ADDITIONAL INFORMATION," confirm your e-mail address and enter your phone number.
STEP 6: Review your payment selections and details and ensure everything is correct. If you need to return to the previous page, select "GO BACK TO DELIVERY OPTIONS." When you have reviewed your order and all details are correct, check the box to agree to terms and conditions and select "SUBMIT PAYMENT."
STEP 7: That's it! Review your order confirmation. Your confirmation number is located near the top left. You can also see your payment schedule and delivery method. If you have further questions or concerns regarding your renewal, please call us at 877.Go2.DEGA (877.462.3342).
HOW CAN I BECOME A RENEWAL GUEST?
Simple! Just renew your Sunday tickets or camping spot by the deadline!
- Grandstands and towers
- Concourse seating
- ADA seating
- Pit Road Club (previously the Paddock Club)
- Fan Suites
- Premium Boxes
- Busch Balcony
- Outside of the track
IF I'M A SPRING GUEST, CAN I RENEW THE SAME TICKETS/CAMPING FOR THE FALL?
It depends! Our renewals go from year to year, which means that eligible Spring guests can renew their tickets/camping for the following Spring, and eligible Fall guests can renew their tickets/camping for the following Fall.
We know many fans are guests for the Spring and Fall, so give us a call at 877.Go2.DEGA (877.462.3342) for more information!
DO YOU OFFER PAYMENT PLANS?
Absolutely! Our team has been hard at work improving the renewal process for our most passionate and loyal fans, including more flexible payment options and plans:
- 2-part plan
- 3-part plan
- 4-part plans (Tickets @ Home delivery option only)
For more information, please call us at 877.Go2.DEGA (877.462.3342).
PAYMENT PLAN TERMS
Renewal orders must be received by the renewal deadline to be eligible for payment plans. Please call us at 877.Go2.DEGA (877.462.3342) if you have questions or would like more information.
This offer is valid using VISA, MasterCard, Discover and American Express ONLY. Checks or money orders are NOT accepted with either payment plan option.
TICKETS/CAMPING MUST BE RENEWED BY THE DEADLINE TO RECEIVE THE FOLLOWING BENEFITS:
Best available pricing on tickets and camping
Priority upgrade and relocation day for your grandstand seats and/or camping spots
Infield camping priority entry on Wednesday morning of race week
Automatically be entered to win VIP experiences and prizes such as:
- Weekend Unrestricted VIP passes
- Signed driver memorabilia
- Infield tow passes
- VIP parking
- Hot laps
AUTO RENEWAL NOW AN OPTION
Never miss a race or the savings again! Select "Yes" when asked about enrolling in our Auto Renewal program online, over the phone, or by using the renewal received by mail. A TSS representative will contact you directly to answer any questions you have and complete your enrollment.
Benefits of Auto Renewal include:
- First priority shipping with trackable order information
- Easy and quick process