FALL 2020 RENEWAL INFORMATION
The renewal deadline is June 5. Questions? Please call 877.Go2.DEGA (877.462.3342)!
- IMPORTANT DATES
- HOW TO RENEW
- PAYMENT PLANS
- NEW! AUTO RENEW
- SPRING POSTPONEMENT INFO
FALL 2020 RENEWAL DEADLINE IS JUNE 5
FALL 2020 RENEWAL GUEST UPGRADES & RELOCATION DATES
- June 11: Auto renewal guests only
- June 12: All renewal guests - infield campers, grandstand ticket holders, etc.
Please call 877.Go2.DEGA for upgrades and relocations from 8:00 AM - 6:00 PM CT on the dates listed above.
HOW DO I RENEW MY TICKETS/CAMPING?
Call us at 877.Go2.DEGA for further renewal information.
STEP-BY-STEP INSTRUCTIONS FOR ONLINE RENEWAL
STEP 1: For your first time logging in, use your ACCOUNT NUMBER and TEMPORARY PASSWORD provided on your renewal invoice that was mailed to the account holder's address. Having trouble locating this information? Please call us at 855.518.RACE (7223). On the next page, review the terms and conditions and select "ACCEPT" to continue.
STEP 2: Create a new password and update your account information. Save your changes.
STEP 3: Go to your "TO DO LIST" to see your renewal and select a payment option. If choosing a Payment Plan, select "INSTALLMENT SCHEDULE" to see payment dates. Once you have selected a payment option, select "RENEW" to continue.
STEP 4: Select your delivery method. To review your order at this point, select "ORDER DETAILS" beneath "Ticket Item." Once you have selected a Delivery Method, select "CONTINUE" to move to the next step for payment.
STEP 5: Choose your payment method(s) for your renewal order. Using the drop down menu, add your credit card(s). You can add multiple cards and also split payments. Under "ADDITIONAL INFORMATION," confirm your e-mail address and enter your phone number.
STEP 6: Review your payment selections and details and ensure everything is correct. If you need to return to the previous page, select "GO BACK TO DELIVERY OPTIONS." When you have reviewed your order and all details are correct, check the box to agree to terms and conditions and select "SUBMIT PAYMENT."
STEP 7: That's it! Review your order confirmation. Your confirmation number is located near the top left. You can also see your payment schedule and delivery method. If you have further questions or concerns regarding your renewal, please call us at 855.518.RACE (7223).
HOW CAN I BECOME A RENEWAL GUEST?
Simple! Just renew your Sunday tickets or camping spot by the deadline!
- Grandstands and towers
- Concourse seating
- ADA seating
- Pit Road Club (previously the Paddock Club)
- Fan Suites
- Premium Boxes
- Busch Balcony
- Outside of the track
IF I'M A SPRING GUEST, CAN I RENEW THE SAME TICKETS/CAMPING FOR THE FALL?
It depends! Our renewals go from year to year, which means that eligible Spring guests can renew their tickets/camping for the following Spring, and eligible Fall guests can renew their tickets/camping for the following Fall.
We know many fans are guests for the Spring and Fall, so give us a call at 877.Go2.DEGA (877.462.3342) for more information!
DO YOU OFFER PAYMENT PLANS?
Absolutely! Here are our options:
Half now, half later plan:
- 1st payment due June 5
- Final payment due July 31
- 1st payment due June 5
- 2nd payment due July 3
- 3rd payment due July 31
- Final payment due August 28
Need more info? Call us at 877.Go2.DEGA (877.462.3342).
PAYMENT PLAN TERMS
Renewal orders must be received by the renewal deadline to be eligible for payment plans.
This offer is valid using VISA, MasterCard, Discover and American Express ONLY. Checks or money orders are NOT accepted with either payment plan option.
If payment is denied at any stage of the payment plan, the entire payment will be required immediately. No refund of full or partial payments. Tickets will not be distributed until full payment is made.
For customers who select the "Print at Home" option, once your order is paid in full, you will receive an email with "Print at Home" instructions.
TICKETS/CAMPING MUST BE RENEWED BY THE DEADLINE TO RECEIVE THE FOLLOWING BENEFITS:
Best available pricing on tickets and camping
Priority upgrade and relocation day for your grandstand seats and/or camping spots
Infield camping priority entry on Wednesday morning of race week
Access to the Big One on the Blvd party on Friday night
Automatically be entered to win VIP experiences and prizes such as:
- Weekend Unrestricted VIP passes
- VIP Concert passes
- Signed driver memorabilia
- Infield tow passes
- VIP parking
- Hot laps
AUTO RENEWAL NOW AN OPTION
Never miss a race or the savings again! Select "Yes" when asked about enrolling in our Auto Renewal program online, over the phone, or by using the renewal received by mail. A TSS representative will contact you directly to answer any questions you have and complete your enrollment.
Benefits of Auto Renewal include:
- A separate upgrade/relocation day before anyone else has access to limited seats and camping spots
- First priority shipping with trackable order information
HOW DOES THE SPRING 2020 POSTPONEMENT AFFECT RENEWAL RIGHTS FOR THOSE GUESTS?
There are a couple of options for our spring renewal guests to retain their renewal rights for Spring 2021:
- Attend the rescheduled date for the Spring 2020 weekend
- Use the event credit toward their Spring 2021 renewal
However, renewal rights for Spring 2021 would be sacrificed if one of the following is chosen:
- Event credit used toward another NASCAR event, including Talladega's Fall 2020 weekend